Privacy Policy and Terms & Conditions
# Privacy Policy
Twinkle & Tinsel LLC
Last Updated: September 14, 2026
Twinkle & Tinsel LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase tickets, contact us, attend our events, or otherwise interact with us, including through SMS communications.
By using our website, purchasing tickets, attending our events, or otherwise interacting with us, you agree to the collection and use of information in accordance with this Privacy Policy.
## Information We Collect
### Personal Information
We may collect personal information that you voluntarily provide, including but not limited to:
* Name
* Phone number
* Email address
* Billing and mailing information
* Ticket purchaser information
* Information submitted through contact forms
* Information provided when purchasing tickets or making reservations
* Information provided when contacting customer support
* Information voluntarily provided in connection with event participation
### Transaction Information
When you purchase tickets or other products or services through our website, we or our third-party payment and ticketing providers may collect information necessary to process the transaction, such as billing information and payment details.
Payment card information may be processed directly by third-party payment processors and may not be stored directly by Twinkle & Tinsel LLC.
### Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
* IP address
* Browser type
* Device information
* Pages visited and time spent on pages
* Referring website URLs
* Cookies and similar tracking information
* Other information about how you interact with our website
This information helps us improve the performance, functionality, security, and user experience of our website.
## How We Use Your Information
The information we collect may be used to:
* Process ticket purchases and reservations
* Provide tickets and event-related information
* Respond to customer inquiries
* Provide customer support
* Send ticket confirmations and important event updates
* Send appointment, reservation, or event reminders
* Communicate schedule or operational changes
* Send SMS communications when you have opted in
* Improve our website and customer experience
* Analyze website traffic and marketing performance
* Promote future events and offerings where permitted
* Comply with applicable legal and regulatory requirements
We use personal information only for legitimate business purposes related to the operation and promotion of Twinkle & Tinsel LLC and its events.
## SMS Communications & Opt-In
If you provide your phone number and expressly consent to receive SMS messages from Twinkle & Tinsel LLC, you may receive text messages related to:
* Ticket purchases
* Event reminders
* Event schedule or operational updates
* Customer support
* Changes affecting your visit
* Follow-up regarding inquiries or purchases
* Promotional communications, where separately permitted and applicable
Message frequency may vary.
You may opt out of SMS messages at any time by replying STOP to any text message. For assistance, reply HELP or contact us directly.
Message and data rates may apply.
Your SMS consent is not shared with third parties or affiliates for marketing purposes.
## Cookies & Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar tracking technologies to:
* Process and support website functionality
* Remember user preferences
* Analyze website traffic
* Understand how visitors interact with our website
* Measure advertising and marketing performance
* Support marketing and advertising campaigns
* Improve our website and customer experience
You may disable cookies through your browser settings if you prefer. Certain website features may not function properly if cookies are disabled.
## Photography, Video & Event Media
Twinkle & Tinsel LLC may photograph, film, or otherwise record guests and visitors during events for marketing, advertising, promotional, social media, public relations, or other business purposes.
By entering an event operated by Twinkle & Tinsel LLC, you acknowledge that you may appear in photographs, video, or other recordings made at the event and that such materials may be used by Twinkle & Tinsel LLC without compensation, where permitted by applicable law and subject to any applicable posted event policies.
## Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect the information we collect.
However, no method of electronic transmission or storage is completely secure. While we take reasonable steps to protect personal information, we cannot guarantee the absolute security of information transmitted through the internet or stored electronically.
## Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information when reasonably necessary:
* With trusted service providers that assist with ticketing, payment processing, website operation, hosting, analytics, marketing, communications, customer support, and event operations
* With vendors, contractors, or event partners when necessary to provide requested services or operate our events
* When required by law, regulation, court order, or legal process
* To protect the rights, property, or safety of our company, guests, employees, vendors, or others
* In connection with a merger, acquisition, sale, restructuring, or other business transaction
Third-party service providers may have their own privacy policies governing their handling of information.
## Mobile Information Sharing Statement
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
## Your Privacy Rights
Depending on applicable law, you may have the right to:
* Request access to personal information we maintain about you
* Request correction of inaccurate information
* Request deletion of personal information where applicable
* Withdraw consent for communications at any time
Opt out of SMS communications by replying *STOP**
To exercise applicable privacy rights, please contact us using the information below.
## Children's Privacy
Our events are intended for families and guests of various ages. However, we do not knowingly collect personal information directly from children under the age of 13 without appropriate parental or guardian involvement.
Parents or legal guardians who believe a child has provided personal information to us may contact us to request that the information be reviewed and, where appropriate, deleted.
## Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
## Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
Twinkle & Tinsel LLC
Oklahoma City, OK
Email: [email protected]
Phone: 9186056390
# Terms & Conditions
Twinkle & Tinsel LLC
Last Updated: September 14, 2026
These Terms and Conditions govern your use of the website, ticketing services, events, and communications provided by Twinkle & Tinsel LLC.
By accessing our website, purchasing tickets, attending an event, submitting an inquiry, or opting into SMS communications, you agree to these Terms and Conditions.
## Ticket Purchases
Tickets for Twinkle & Tinsel events may be purchased online through our website or authorized ticketing partners.
Ticket availability, pricing, dates, times, admission policies, and other event details may vary.
All ticket purchases are subject to the terms and conditions presented at the time of purchase.
Guests should review their ticket information carefully before completing a purchase.
## Event Entry
Guests must present valid tickets for admission and arrive during their designated entry time, where timed entry is required.
Twinkle & Tinsel LLC reserves the right to refuse admission or remove guests from the event when reasonably necessary to protect the safety, security, or experience of guests, employees, vendors, or others.
Guests are responsible for following all posted event rules and instructions from event staff.
## SMS Messaging Terms
By providing your phone number and expressly opting in, you consent to receive SMS messages from Twinkle & Tinsel LLC related to:
* Ticket purchases
* Event reminders
* Event schedule and operational updates
* Customer service communications
* Follow-up regarding inquiries or purchases
* Promotional communications where applicable and properly consented to
Message frequency may vary depending on your interaction with our business.
## Opt-Out Instructions
You may opt out of receiving SMS communications at any time by replying:
STOP
Once you opt out, you will no longer receive SMS messages from us unless you opt in again.
For assistance, reply HELP or contact us directly.
## Message & Data Rates
Standard message and data rates may apply depending on your wireless carrier and mobile plan.
Twinkle & Tinsel LLC is not responsible for charges incurred from your wireless carrier.
## Carrier Liability Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Delivery of SMS messages depends upon effective transmission by your wireless service provider.
## Event Photography & Recording
Photography and video recording may take place during Twinkle & Tinsel events.
By entering the event, guests acknowledge that they may appear in photographs, video, or other recordings made during the event and that such materials may be used for advertising, marketing, promotional, social media, or other business purposes, where permitted by applicable law.
## Weather & Event Operations
Twinkle & Tinsel is an outdoor holiday attraction and may operate in varying weather conditions.
Event schedules, attractions, entertainment, operating hours, or other event features may be modified, delayed, or suspended when necessary because of weather, safety concerns, operational circumstances, or other conditions beyond the Company's reasonable control.
## Lost, Stolen, or Damaged Property
Twinkle & Tinsel LLC is not responsible for lost, stolen, or damaged personal belongings brought onto the event premises, except where liability cannot legally be excluded.
Guests are responsible for maintaining possession of their personal property while attending the event.
## Age Restriction
Guests of all ages may attend Twinkle & Tinsel events, subject to applicable event policies.
Children must be supervised by a parent, legal guardian, or responsible adult in accordance with applicable event rules.
Individuals must meet applicable age requirements to independently purchase tickets or opt into SMS communications.
## Customer Support
If you need assistance regarding tickets, events, or communications, please contact us:
Twinkle & Tinsel LLC
Oklahoma City, OK
Email: [email protected]
Phone: 9186056390
## Changes to These Terms
Twinkle & Tinsel LLC reserves the right to update or modify these Terms and Conditions at any time. Updated versions will be posted on the website with a revised effective date.